The same customer arrives from the website form as 98123 45678, from a trade-show list as +91 98123-45678 and from an e-mail as RAHUL@EXAMPLE.COM. Bitrix24 now has three of them, each with part of the history. Duplicate Finder scans your whole CRM and puts them back together.

Matches the way people actually type

Phones are compared on their digits, so spaces, dashes, brackets, a leading 0 or the country code do not hide a duplicate. E-mails are compared without case. Optional name matching for contacts and leads only links people at the same company or work e-mail domain, so two different Rahul Sharmas are never merged. Companies match on their name without Ltd, Pvt Ltd, Inc, LLC and the like.

You choose who survives

Each group shows every record with its phones, e-mails, owner and creation date. The most complete record is pre-selected to keep — pick another with one click. Merge one group or all of them; deals, activities and history move to the record you keep. Mark a group Not duplicates and it stays hidden on later scans.

Safe on conflicts

The merge uses Bitrix24's own merge. When two records disagree on a field, Bitrix24 stops and the app opens Bitrix24's merge screen for that group so you decide field by field.

What you get

  • Contacts, companies and leads
  • Phone matching on digits — any format, with or without country code
  • E-mail matching ignoring case
  • Optional name matching, limited to the same company or work domain
  • Company names compared without Ltd, Pvt Ltd, Inc, LLC, GmbH…
  • Groups show phones, e-mails, owner and created date
  • Pick the record to keep; the most complete one is suggested
  • Merge one group or all groups at once
  • Uses Bitrix24's own merge: deals, activities and history move over
  • Conflicts open Bitrix24's merge screen
  • "Not duplicates" list remembered
  • Export all groups to CSV

Specifications

PlatformBitrix24 cloud, any paid plan (Bitrix24 blocks REST apps on the free plan)
InstallApplications > Developer resources > Local application, upload the zip
Permissionscrm, user
Merging needspermission to edit the kept record and delete the others (as in Bitrix24's own merge)
RESTcrm.*.list, crm.entity.mergeBatch
Testedagainst our stand-in of the Bitrix24 REST API built from its documentation (265 contacts, 78 companies, 130 leads with planted duplicates, including a merge conflict), in Chrome; not yet run on a live Bitrix24 portal
Packagezip with index.html, ready to upload
Licenceone Bitrix24 account

Questions before you buy?

Ask about compatibility or licensing. Need it to do something it doesn't? We build custom versions for a fixed quote.

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