SoftwareBitrix24 cloud (any paid plan)
Sales Dashboard for Bitrix24
Won revenue, win rate, sales cycle, pipeline by stage and a manager leaderboard from your Bitrix24 deals — on one page, with CSV and PDF export.
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A lead called back in five minutes is far more likely to buy than one called back tomorrow. Lead Response Time shows how long your new Bitrix24 leads wait for a first touch — and who keeps them waiting.
One number to manage
For leads that arrived in the period: median and average time to the first call, e-mail, meeting or to-do, the share answered within your target (say 30 minutes), and how many nobody has touched. Incoming e-mails do not count as a reply.
Who and where
A spread from under 5 minutes to over a day, then the same figures by responsible person and by lead source — so you see whether the website leads or the trade-show leads wait longest.
Fair to your hours
Switch on business hours (your opening hours and working days) and a lead that arrives at 11 pm on Friday is not counted as waiting all weekend. The list of open leads nobody has touched shows how long each has waited — click to open it in Bitrix24.
What you get
- Median and average time to first touch
- Share of leads answered within your target
- Leads not touched yet
- Spread: under 5 min, 5–15 min, 15–60 min, 1–4 h, 4–24 h, over a day
- By responsible person and by source
- Business-hours mode with your opening hours and working days
- Open untouched leads with waiting time, click to open
- Incoming e-mails are not counted as replies
- Periods: week, month, quarter, year, any dates; filter by people
- CSV export with every lead's response time
Specifications
| Platform | Bitrix24 cloud, any paid plan (Bitrix24 blocks REST apps on the free plan) |
|---|---|
| Install | Applications > Developer resources > Local application, upload the zip |
| Permissions | crm, user |
| First touch | earliest outgoing call, e-mail, meeting or to-do on the lead |
| REST | crm.lead.list, crm.activity.list |
| Data | read only |
| Tested | against our stand-in of the Bitrix24 REST API built from its documentation (130 leads with calls, e-mails and untouched leads; clock and business-hours modes), in Chrome; not yet run on a live Bitrix24 portal |
| Package | zip with index.html, ready to upload |
| Licence | one Bitrix24 account |
Questions before you buy?
Ask about compatibility or licensing. Need it to do something it doesn't? We build custom versions for a fixed quote.
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